Reserve & payout-hold email decoder

Paste the email (or the admin/dashboard banner text) that Shopify Payments or Stripe sent you about a reserve, a paused payout, or a hold. You'll get a plain-English reading of the common phrases in it and the next steps each platform's own help pages describe.

Private by design: this page runs entirely in your browser. Nothing you paste is uploaded, saved, or sent anywhere. The page makes no network requests, and closing the tab erases it. Still, before you paste, remove account numbers, ID numbers and passwords. You don't need them here.

Not legal or financial advice. This is a free reading aid based on Shopify's and Stripe's public help pages, which are cited under each result. Only Shopify, Stripe, or their banking partners can see your account, and only they decide whether a reserve or hold changes. This page can't release funds and doesn't predict dates. If your email names a deadline, that deadline is what counts.